Menu

HUD Program Compliance

Our HUD compliance courses are continually updated to reflect the most current requirements. We offer courses suitable for agents and owners as well as courses for both new and experienced on-site staff. Select a course to find out the available formats and to read the course description. For a complete list of courses, download our Signature Course Catalog.

Basic HUD Occupancy aka “New Manager Class”

Format: One-day Course (6 hours of training)

Focus: For newly hired managers or those with no HUD experience as well as those needing a refresher course on the basics and the latest updates. This course covers eligibility requirements, the application process, resident selection and wait list, calculating and verifying income and allowances, annual and interim adjustments, and best practices. Mini-quizzes and case studies are included to reinforce the learning. Students will need a calculator and current copy of the 4350.3 Rev.1

Back to Basics: HUD Occupancy Parts One and Two

Format: Two-Part Webinar (90 minutes each - 3 hours of training)

Focus: For newly hired managers or those with no HUD experience as well as those needing a refresher course on the basics and the latest updates. This course covers eligibility requirements, the application process, resident selection and wait list, calculating and verifying income and allowances, and annual and interim adjustments. Mini-quizzes and case studies are included to reinforce the learning. Students will need a calculator and a current copy of the 4350.3 Rev.1

Intermediate HUD Occupancy

Format: Two-day Course (12 hours of training)

Focus: This course covers the entire 4350.3 Rev 1. Mini-quizzes and case studies are included to reinforce the learning. Perfect for those who have basic HUD occupancy knowledge but lack experience and aren’t ready to take a certification course such as the CPO or COS. Also, a great refresher for those who already have these designations but want to brush up their knowledge. Students will need a current copy of the 4350.3 Rev.1.

Format: Two-part Webinar / Zoom (total training time – 3 to 4 hours)

Focus: A deep dive into some of the more challenging aspects of HUD Occupancy including how to know your project type and why it matters, why 2-persons per bedroom is not always a “safe harbor”, applying the Section 8 student rule after move-in, the non-citizen rule, tips for investigating and resolving EIV income discrepancies, verifying and calculating allowances, and certification and termination during COVID 19 and beyond.

HUD Occupancy Refresher and Challenges

Format: One-day Course (6 hours of training)

Focus: A.M. session reviews basics of HUD occupancy including program and project eligibility, income, assets, allowances and adjusted income and concludes with a “putting it all together” case study. P.M. session reviews annual and interim recertification, special issues when terminating assistance and subsidy, screening new applicants in compliance with HUD’s criminal background guidance, MOR-proofing your tenant selection plan, and an update on HUD’s new guidance and rules. At day end, the instructor tackles the questions submitted throughout the day in the “everything you wanted to know but were afraid to ask” Question Box. Students will need a current copy of the 4350.3 Rev.1.

Terminations in Subsidized Housing: Assistance and Tenancy

Format: 90-minute webinar or 1¼ - 1½ hour conference session

Focus: For subsidized tenants, there are three types of termination: termination of housing assistance by the owner, termination of tenancy by the owner, and termination of tenancy by the tenant. HUD devotes an entire chapter of the 4350.3 Rev 1 (Chapter 8) to this complex topic and understanding when and how to apply the rules can be confusing. This session clearly explains the differences between the grounds, procedures and timelines for each type of termination and includes a discussion of how EIV discrepancies and repayment agreements come into play for both termination of assistance and termination of tenancy.

Understanding Base-Line and Factor-Based Analysis under HUD’s New Utility Allowance Procedures

Format: 90-minute webinar or 1¼ - 1½ hour conference session

Focus: For Owners whose updated Baseline Analysis was due in 2020, HUD granted a COVID-19 reprieve, but not for long. 2021 is right around the corner. Learn or refresh on how HUD’s Utility Analysis base-line analysis works, how to calculate and apply a factor-based analysis in year’s 2 and 3, and when and how to phase-in decreases. Understand the significance of the tenant comment period for both base-line and factor-based analyses. Learn what HUD expects, what you are and are not required to provide to HUD or the PBCA, and how to determine if the factor-based analysis is sufficient.

Interviewing Applicants for Move-in – It’s an Art and a Science

Format: 90-minute webinar or 1¼ - 1½ hour conference session.

Focus: Whether you are managing HUD, Tax Credit or blended property, this webinar is for you. Learn how to effectively and efficiently conduct the all-important (and HUD-required) applicant interview for affordable properties to ensure that assistance goes to families who are qualified. And the LIHTC program is unforgiving when an unqualified applicant is moved into a housing credit unit. There are no second chances once you have moved them in and a well-conducted interview is insurance against non-compliance. This course covers how to establish rapport, gain trust, and ask the right questions in the right way while ensuring a consistent scripted approach to prevent costly fair housing mistakes. Includes valuable tips on interviewing persons with various types of disabilities and how to respond to situations and conversations that commonly occur.

Medical Deduction

Format: 90-minute webinar or 1¼ - 1½ hour conference session

Focus: If I buy my medications in Mexico, can I deduct the trip as a medical expense? Using the handbook language, numerous examples and a case study, this course covers the who, what, why and how of the medical deduction. who qualifies, what does, does not, and/or sometimes counts, how to verify, how to calculate expense and the final deduction.

The Owner Handbooks – What You Don’t Know Can Hurt You

Format: 90-minute webinar or 1¼ - 1½ hour conference session

Focus: There is more to owning or managing a HUD financed or subsidized property than knowing the 4350.3. This course highlights the key requirements of the “other” handbooks: HUD 4381.5 The Management Agent Handbook, 4350.1 Multifamily Asset Management and Project Servicing, 4370.2 Finance Operations and Accounting Procedures for Insured Properties, 4370.1 Reviewing Annual and Monthly Financial Reports. A must for owners and management agents who are new to HUD programs and a valuable refresher for those who are not.

The Management and Occupancy Review (MOR): Ready, Set, Go!

Format: 90-minute webinar or 1 ¼ -1 ½ hour conference session.

Focus: What’s an MOR? If you weren’t managing a HUD property prior to 2011, you have not experienced a Management and Occupancy Review --- until now. And if you were managing prior to 2011, much has changed in HUD-world since then. This course is an overview of what to expect, how to prepare, what to do at “zero hour” and how to respond when it’s over.

Format: Half-Day to Full-Day Course

Focus: The Management and Occupancy Review (MOR) is how HUD proves to taxpayers and to Congress that subsidy dollars are being wisely spent. So, whether performed by HUD, the PBCA, or CA, owners and managers are held to a high standard before, during and after the review. This course will cover the MOR process including notification and scheduling, submission of materials for the desk review. the on-site review, the exit interview, the summary report, and responding to and appealing findings. We will review the MOR Road Map (the 9834 form) and explain the scoring system, and you will learn when and how to prepare, pitfalls to avoid, and what to do when the reviewer gets it wrong.

Waiting List Management

Format: 90-minute webinar or 1¼ - 1½ hour conference session

Focus: Knowing the regulations and processes for managing a HUD property waiting list are put to the test in an MOR. More importantly, they are key to staying in compliance with Fair Housing laws. This webinar will review creating and maintaining, opening and closing, placing families with disabled members, documenting changes, updating waiting list information, removing names from the waiting list, reinstating applicants to the list, and record-keeping. This course will reference the 4350.3 as well as HUD’s Notice H 2014-16 Waiting List Administration.

Tenant Selection Basics

Format: 90-minute webinar or 1¼ - 1½ hour conference session

Focus: This course focuses on the requirements of Chapter 4 of the 4350.3. We will cover required, allowed, and prohibited screening practices, income targeting, preferences, implementing your occupancy standards when placing tenants, accepting applicants for the waiting list, approval for occupancy, rejecting applicants, assigning accessible units and making sure you are following your tenant selection plan.

Tenant Selection Plan Basics

Format: 90-minute webinar or 1¼ - 1½ hour conference session

Focus: Is your TSP in compliance with current HUD requirements – both those in the handbook as well as those issued by Notice since the last handbook revision in 2013? This class will cover the required and recommended topics and important things to be covered. The handout will feature Gwen’s TSP Checklist with Handbook and Notice citations so you can check your own TSP for compliance.

EIV From A to Z

Format: Two Days (Each 6-hour class can stand alone – total of 12 hours of training)

Focus: Both classes are essential for property management professionals who work with the tenant certification and recertification process on HUD properties. After completing both courses, you will have the information needed to master the HUD Enterprise Income Verification system. And to cement what you have learned, you will have the opportunity to put that knowledge to work on real-world scenarios.

Day One: EIV Basics: History and purpose of EIV, how to gain access, responsibilities of EIV Coordinators, EIV Users and EIV non-users, security requirements, use of the reports in annual and interim recertifications, and the purpose, use, retention and how to read each of the nine EIV reports.

Day Two: EIV Advanced: Starting with a Pretest/review of EIV Basics (Day One) followed by investigating and resolving tenant income discrepancies and resident repayment agreements. Students will practice reconciling the EIV Income Discrepancy Report, identifying overpayments and underpayments of subsidy, and using third party verification to calculate what the tenant owes or has overpaid in rent.

EIV Income Discrepancies: Don’t Go Crazy – It’s a Tool!

Format: 90-minute webinar or 1¼ - 1½ hour conference session

Focus: This introduction to the EIV income discrepancies simplifies what at first glance is very complicated. The course shows you how to “read” an Income Discrepancy Report – the Period of Income, Effective Date of Action, Actuals vs. Annualized Last Quarter, and how EIV comes up with those negative and positive numbers. You will learn the causes of false and true discrepancies and the basics of how to investigate and resolve them.

Mastering the Rent Increase Process for HUD-Funded Properties

Format: 1-day workshop

Focus: Whether your property is a Section 8, Rent Supplement, 236, 202, 202/8, 202 PAC, 202/811 PRAC, 231, 221(d)3 or 221(d)3 BMIR, having an income stream that keeps pace with operating costs is key to ensuring the present and future viability of your property and its ability to provide the facilities and services your residents need. This course takes an in-depth look at the various rent increase methods available to housing providers, which ones apply to which type of property, when and how the Owner can choose their method, what to submit with your request, and how to justify line-item increases over 5%. The course will be based on the current Section 8 Renewal Guide, Chapter 7 of the 4350.1 - – Processing Budget-Based Rent Increases, and proposed guidance from the Draft Revised 4350.1 Chapter 2.06 – Budget-Based Rent Adjustments

Understanding 202/811 PRAC’s

Format: 90-minute webinar or 1¼ - 1½ hour conference session

Focus: PRACs provide supportive housing for the elderly and for persons with disabilities. While many of the PRAC program rules resemble those of Section 8, there are many important differences. This course covers PRAC basics and shows you how to apply the special rules that govern them including income limits, eligibility rules, rules about adding an adult child, eligibility of a remaining family member, admitting over-income or non-elderly applicants, rent calculations, charges in addition to rent, marketing requirements, the 202 and 811 PRAC leases, security deposits, and termination. Citations from the 4350.3 Rev 1 are included for later reference.